email Need help? Contact us at info@vuch.co.uk
  1. Gathering information

We gather information from you during your registration on our website, when you log in to your account, during shopping, when participating on a contest and / or when you log out. Gathered information contents your name, e-mail address, telephone number and / or credit card number.

In addition, we automatically gets and record information from your computer and browser, including your IP address, attributes of software and hardware and visited websites.

  1. Use of information

Any information gathered from you, can be used for:

  • Personalization of your experience and reaction on your personal needs
  • Providing of personalized content to advertising company
  • Improvement of our website
  • Improvement of customer services and your needs for support
  • Contact via an e-mail
  • Management of a contest, promotion or research
  1. E-commerce, Privacy

We are the only owners of information gathered on this website. Your personal data will not be selled, traded, trasfered or provided to any other company, without your consent, apart from cases, when it is necessary for completion of requirements and/or transactions, e.g. delivery of an order.

  1. Publication of information to third parties

We do not sell, trade or transfer your personal identification data to third parties. This does not include trustworthy third parties which help us with maintaining of our websites or with operation of our business, if the parties agreed that the information are private. 

We believe that it is necessary to share information to investigate, avoid or take steps in cases of illegal activity, suspicion of fraud, situations of potentional threats for physical security of any person, breaking our terms and conditions or other cases required by law.

However, impersonal data can be provided to other parties for marketing purposes, advertising or other usage.

  1. Information protection

We implement a whole range of security measures to ensure safety of your personal data. For protection of sensitive information, we use the most up- to- date encryption. The access to personal data is provided only to employees, who need it for work (e.g. accounting or customer service). Computers / servers used for storaging of personal data are stored in safe environment.

Do we use cookies?

We do. Our cookies improve access to our website and identify repeated visits. Moreover, our cookies increases user experience through monitoring and aiming on user´s interests. However, usage of cookies is in no way connected with any personal idetification data on our websites.     

  1. Log out

We use provided e-mail address for sending information and upgrades related to your order, occasional corporate notifications, sending information about products, etc. If you do not want to get at future e-mails anymore, in the lower part of any e-mail, you can find detailed guideline how to log out. Or contact us via our e-mail address, where we manually delete your e-mail address and other personal data from our database.

Contact: info@vuch.co.uk

  1. Agreement

Via usage of our website you agree with our principles of Privacy Protection.